Privacy Policy

Privacy Policy

J & J Healthcare Institute
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

J & J Healthcare Institute (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.

All text messaging originator opt-in data is kept strictly confidential and is used only to provide services directly related to J & J Healthcare Institute.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Physical address
  • Social Security Number (if required for enrollment)
  • Student ID number
  • Payment information (if applicable)
  • Opt-in records and timestamps for communications (SMS, email, etc.)

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data and analytics
  • Cookies and tracking technologies

Customer Communication Data

  • Course registrations
  • Appointment details
  • Service requests and inquiries
  • Feedback and communication history

2. How We Use Your Information

We use your information to:

  • Provide and manage training programs and services
  • Process enrollments and transactions
  • Communicate regarding appointments, courses, and support
  • Send important updates and notifications
  • Improve our website and services
  • Maintain communication preferences and consent records
  • Ensure security and prevent fraud

3. SMS Messaging & Compliance

Text Message Program

By opting into SMS communications, you agree to receive text messages related to:

  • Course registration updates
  • Appointment reminders
  • Customer support communications
  • Important service notifications

Opt-In & Consent

  • SMS messages are only sent after you provide explicit consent
  • We maintain timestamped records of all opt-ins
  • We comply with the Telephone Consumer Protection Act (TCPA)

Opt-Out Instructions

  • You may opt out at any time by replying STOP
  • You will receive a final confirmation message
  • No further messages will be sent unless you re-subscribe

Message Frequency

  • Message frequency varies based on your interaction with our services

Help & Support

Carrier Disclaimer

  • Standard message and data rates may apply
  • Mobile carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement (CRITICAL COMPLIANCE)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is only permitted with service providers necessary to deliver services (such as messaging platforms), and all other uses exclude SMS opt-in data and consent.

This information is never sold, rented, or shared.

4. Cookies & Tracking Technologies

We use cookies to:

  • Customize user experience
  • Store preferences
  • Analyze website traffic
  • Improve functionality

You may disable cookies through your browser settings, but some features may not function properly.

5. IP Address & Analytics

Your IP address is used to:

  • Deliver website content
  • Analyze site performance
  • Track usage trends

This information does not personally identify you.

6. Information Sharing & Disclosure

We DO NOT sell or rent your personal information.

We may share limited information only with:

Service Providers

  • Payment processors
  • Website hosting providers
  • SMS platforms (only to deliver messages you opted into)

Legal Requirements

  • When required by law
  • To comply with legal processes or investigations

Business Operations

  • Internal departments or authorized personnel

STRICT DATA PROTECTION RULE

All the above excludes SMS opt-in data and consent.
This information is never shared with third parties under any circumstances outside of direct service delivery.

7. Data Security

We implement reasonable safeguards including:

  • SSL encryption
  • Secure systems and access controls
  • Staff training on data protection

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

You have the right to:

  • Access your personal information
  • Update or correct your data
  • Request deletion of your information
  • Opt out of emails (unsubscribe link)
  • Opt out of SMS (reply STOP)
  • Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Policy Updates

We may update this Privacy Policy at any time.
Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact:

J & J Healthcare Institute
📧 Admission@myjjhi.net